Shipping Policy

At NYRFI, we aim to provide a smooth and efficient shopping experience for all our customers. Please read the following shipping policy to understand our shipping process, costs, and delivery times.

  1. Shipping Locations

We currently offer shipping to the following countries and regions:

  • United States
  • Canada
  • United Kingdom
  • Australia
  • European Union countries

For other locations, please contact us at [email protected] for shipping availability.

  1. Shipping Methods and Times

We offer a range of shipping options to ensure your order reaches you in a timely manner. Delivery times may vary depending on your location and the shipping method selected:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Express Shipping: 1-2 business days

Please note that these delivery times are estimates and may vary due to factors beyond our control, such as customs delays or inclement weather.

  1. Shipping Costs

Shipping costs are calculated at checkout based on your shipping method and location. You will be able to review and confirm your shipping charges before completing your order.

  1. Order Processing

Orders are typically processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed the following business day.

  1. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can track your shipment by visiting the courier’s website and entering the tracking number provided.

  1. International Shipping

For international orders, customs duties and taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer and are not included in the shipping costs.

  1. Shipping Restrictions

We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted locations. If you have any questions about shipping to a specific location, please reach out to us at [email protected].

  1. Lost or Damaged Packages
NYRFI is not responsible for lost or damaged packages once they are in the care of the courier. If your package is lost or damaged during shipping, please contact the courier directly using the tracking information provided. If you encounter any issues, please feel free to reach out to us at [email protected] and we will assist you in resolving the matter.

  1. Contact Us

If you have any questions regarding shipping, please don’t hesitate to contact our customer service team at [email protected]. We’re here to help!

 

Thank you for shopping with NYRFI! We appreciate your business and look forward to serving you.